About Serafin Investigations
Robert Serafin
A family man with roots in the Freehold, New Jersey area, Robert S. Serafin – President and founder – believes his job is to provide his clients with the best tools and information possible. “Life is full of many challenges. There must be a way to balance between solid teamwork and individual contributions. Both are needed for any business to succeed. My experienced team helps steer clients clear of unnecessary problems and establish claim-related facts. That's why all my original clients are still with my firm.”
For more than 27 years, Bob Serafin has been operating a successful, private detective agency and independent insurance adjustment company committed to providing exceptional service. His diverse and unique experiences guide the innovative approach he takes to solving investigative challenges. An Eagle Scout, with a degree in criminal justice and political science from The College of New Jersey, Serafin brings strong credentials to the table. He worked in law enforcement before starting his firm in 1982. Since its founding, the firm has handled over 30,000 cases, testified over 1,000 times in court, and developed a reputation which landed a television news magazine profile featuring Serafin’s work. “My team represents 300 years of cumulative experience. We can fit into any situation and blend so the facts can be gathered. My multi-lingual associates have exceptional performance records in the area of securing detailed statements. We’re ready to help you.”
As a one-stop shop for all aspects of claims, Serafin can thoroughly investigate the particulars of an accident, evaluate the case based on injuries to the claimant and the liability of the insured, and make a recommendation based on these variables. And the Serafin professionals who carry out the investigations are highly trained, knowledgeable, confident, and driven to get results. If your request cannot be addressed on your timeline or unanticipated costs should be budgeted into the investigative plan, a Serafin professional will tell you immediately.
Our bilingual and investigation team works in all five boroughs of New York City, the entire state of New Jersey, and the greater Philadelphia metropolitan area. The company can field 10 or more investigators in a span of 2 or 3 days, a feat that most investigative agencies cannot promise. Our Investigators are available to work 24 hours a day, 7 days a week.
Out of these experiences, Bob Serafin has branched out and started Serafin Enterprises, a business devoted to answering the needs of a broad base of businesses with an array or cutting-edge technology and products. The company’s initial product offerings, Data Investigator Pro, promise to revolutionize the administrative needs of investigative organizations and insurance claims adjusters by aiding them in transitioning to a paperless work environment. Serafin Enterprises has developed and is marketing a video van that is a remote-controlled unoccupied vehicle that records all images 24 hours a day from a high definition camera onto a hard drive that can be transferred onto a DVD disc. This vehicle will revolutionize surveillances because it will eliminate wasted hours for investigators.
